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Recession IT Spending Prioritisation – Collaboration! November 26, 2008

Posted by Glenn Irvine in Advocacy, Blog, Commentary, Media, Uncategorized.
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I liked this article in CIO Magazine that listed some of the best methods for prioritising IT Spending during a recession.

For many of us, it goes without saying that implementing sound Collaboration strategies and tools that support our workforce, leads to significant cost savings, and something that is not always considered during recessionary times, employee satisfaction.

The following excerpt from the article paints the picture…

“Collaborate Without Collocation

New and improved tools for collaboration make it easier to reduce travel. From videoconferencing to sophisticated ubiquitous computing scenarios, users have more options for gathering virtually without loss of productivity.”


Glenn Irvine


Oracle Launches Collaborative Suite – Beehive September 23, 2008

Posted by Glenn Irvine in Blog, Commentary, Competitive, Events, Media.
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Oracle have announced their new Collaborative Suite, “Beehive” at its Oracle OpenWorld conference in San Francisco this week.

Oracle president Charles Phillips, delivering the morning’s opening keynote address, acknowledged some may be puzzled by Oracle’s decision to field a communications and collaboration product when there are so many already on the market. But he said many businesses have a hodgepodge of disparate e-mail, instant messaging, calendar and collaboration applications and would prefer a single, integrated system. “A lot of times it becomes a nightmare,” he said.

It seems they are looking at presenting a vision of a uniform platform. Messages both IBM Lotus and Microsoft have presented in different ways.

Oracle Beehive, is a pairing of Oracle’s Database and Application Server technologies in a new collaboration suite that provides a range of collaboration services including email, calendar, instant messaging, conferencing, and team workspaces that can be deployed either on-site or in the cloud through Oracle On Demand.

Interestingly, Gartner does not give it a good rap, likening it to it’s two earlier unsuccessful predecessors.


Glenn Irvine

How Green is your Workflow – A Government Mandate! September 4, 2008

Posted by Glenn Irvine in Advocacy, Blog, Commentary.
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I am attending a Government coordinated Green IT Taskforce meeting today, (Which, by the way, is a very hot topic in Public Sector circles), and I can’t help thinking that while a lot of the Green IT agenda focuses on reducing the carbon footprint of our industry (recycling friendly components, lower energy consumption, etc), not enough emphasis is placed on the ‘Green’ benefits of workflow solutions.

So if nothing else in today’s meeting, I would really like to get one point on the agenda.

1. Workflow & Collaboration Solutions are good for the environment – Mandate their Use in Government


First, consider the reduction of paper use… That is good for our forests, and reducing the need to recycle paper (energy use etc)

Second, consider the efficiencies of human activity. This leads to more efficient use of computing and operational resources (reducing power consumption, and fuel costs for transporting paper and people from office to office)

Third, ancillary collaborative technologies that support workflow (like Instant Messaging, teleconferencing, document web-stores and team collaboration spaces) all help reduce our carbon footprint (Fuel & energy cost reduction, reduction of paper use & storage)

It would also be a great benefit to the IT Industry if Government Agencies mandated a “Green” move to workflow and online eForm solutions.

I am constantly frustrated by the need for a paper based service delivered by our Public Sector agencies, some 20 odd years after workflow technologies first came into existance.

There are no obstacles, legislative, privacy, or security that prevent moves to workflow solutions today (certainly not in any juristictions I reside in).

So this is my Call to Arms…

“Governments, Mandate a Green move by your Agencies to Workflow and Collaborative Services – No More Paper”

Why not feel free to pass the message on to any Government sponsored “Green Initiatives” you may be aware of in your part of the World.

As a footnote… If anyone is aware of research that quantifies how green Workflow processes are, I would be very interested in being pointed in the right direction…


Glenn Irvine

TED.com Collaboration Thread Presentations August 20, 2008

Posted by Glenn Irvine in Blog, Commentary, Review.
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If you are a keen follower of all things happening in the Collaboration technology space… You should have a good look at TED.com.

This website provides videos from conferences under the headings of “Technology, Entertainment & Design” (Thus the TED), and they allow you to register and then “favourite” various Themes.

In particular “The Rise of Collaboration” is one worth watching. They have very informative presentations, and some interesting angles, not always seen by those of us that are immersed in the Lotus World.

I recommend having a look and registering for the updates on those themes that are of interest.

(There are some themes that have related content… eg. “What’s Next in Tech”, “Bold Predictions, Stern Warnings” & “Technology, History, & Destiny”)


Glenn Irvine

Australian Collaboration Market Survey Released August 18, 2008

Posted by Glenn Irvine in Blog, Survey.
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Eos Solutions have released a Market Survey focusing on Collaboration Technologies in the Australian Mid-Market.

Combined with a recent IBM Survey, the highlights are as follows:

  • Cost efficiency is a higher priority in smaller organisations, as opposed to growth through innovation in larger organisations;
  • IT management consistently rates the promotion of collaboration between IT and business units among their highest priorities;
  • Enterprise wide integration and collaboration are emerging as essential enablers for business growth;
  • The most likely investments over the next twelve months will be solutions that automate business workflows or improve collaboration.

You can download the findings of the survey here:

Eos Solutions – Australian Mid-Market Collaboration Survey


Glenn Irvine

Six Megatrends Reshaping Government – Collaboration Mandate! July 3, 2008

Posted by Glenn Irvine in Commentary, Media.
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The following article published in CIO Magazine today discusses the IBM report just released titled “Government 2020 and the Perpetual Collaboration Mandate”.

Another great message to the Public Sector Market. A very large market here in Australia.


Glenn Irvine


Six Megatrends Reshaping Government

A new report from IBM warns of the growing global impact of rapid changes in several areas beyond government control
Sue Bushell 03 July, 2008 11:44:20

Governments around the world have been put on notice that the way they address six simultaneous and inescapable forces reshaping public administrations and the communities they serve will determine the prosperity of their citizens into the future.

“The future of societies around the world is being shaped by six drivers outside the realm of government control”

A new report from IBM titled Government 2020 and the Perpetual Collaboration Mandate warns of the growing global impact of rapid changes in a broad range of areas. It says each trend will require individualized strategies to effectively manage, and suggests virtual organizations, in which geographically dispersed constituents can collaborate seamlessly, will play a key role.

“The future of societies around the world is being shaped by six drivers outside the realm of government control,” the report says. “Powerful changes related to demographics, globalization, environmental concerns, societal relationships, social stability and technology will affect virtually every government, demanding individualized responses suited to each nation, region or locality.

These nearly universal drivers will require ‘perpetual collaboration’ that starts with intensified, multi-directional communications, and shared operational and technical standards. Beyond those core essentials, effective strategies also hinge on government commitments to facilitate efforts involving multiple agencies (within and across borders), and improve partnering with transnational organizations.”

Research results identified a recurring theme of ‘perpetual collaboration’ as a core capability governments will need in order to prosper and best serve citizens over the next 12 years. To achieve such collaboration, IBM recommends four key approaches for government organizations:

Public and Private Collaboration: Form new alliances and models of interaction, such as global collaborative ventures, to keep pace with changes in global society.

Personalized Interaction and Services: Implement technologies that enable governments to provide convenience, increased efficiency, security and privacy in delivering services ranging from healthcare to social services.

Knowledge Creation and Sharing: Stimulate product and service innovation through interdisciplinary and cross-disciplinary research, coupled with new models of knowledge sharing that can transcend multigenerations in the workplace.

Value to Constituencies: Engage constituents to raise awareness and buy into new approaches to governmental services, including services on-demand, that can provide greater value to citizens

“We are looking at a world in the midst of significant transition, where governments have the opportunity to work together more effectively, and engage their citizens and allies in the implementation of bigger goals for society,” said Gerry Mooney, general manager, IBM Global Government. “Looking ahead to 2020, we found that the idea of virtual organizations will increasingly shift from being a concept to becoming the way successful governments function.”

“Across the globe, many political leaders understand they have a choice: they can be passive and let change dictate the way their nations will adjust, or they can embrace the changes with effective strategies to improve the lives of their citizens, protect their interests and grow their profiles internationally.”

The report points to the importance to humanity of emerging capabilities in medicine, energy and information as the pace of technological development accelerates, with each bringing new costs and new expectations.

“However, the anticipation, planning and reaction times to harness technologies are decreasing. Citizens are becoming increasingly comfortable with technologies; therefore, governments have opportunities to use these to leap forward in improving services.

“Typically, the traditional mechanisms to regulate and tax activity are not adapting as quickly as new technology arrives, and intellectual property laws are more difficult to enforce in the global economy. While some technologies improve productivity (such as IT), others can increase costs (such as those related to healthcare). At the same time, governments will face the problem of protecting the security and privacy of information, while relying more on the use of such data to provide services, calling for a delicate balancing act,” the report says.

Government 2020 and the Perpetual Collaboration Mandate also outlines case studies and details critical success factors likely to determine how well a government can innovate to meet the challenges ahead, including:

  • Proactive and committed senior leadership
  • Citizen-centric, outcome-based objectives
  • Effective governance models, including intra-, inter-, and extra- organizational perspectives
  • Focused, deliberate use of innovation, integration and collaboration
  • A dynamic and integrated infrastructure
  • Continuing assessment as an ongoing, high-priority role of government
  • Governments leading by example
  • Addressing the challenges ahead will require a shift from the traditional government approach of slow, measured actions in the face of change.

Instead, governments must first anticipate change by determining which drivers are most critical in light of their own unique set of circumstances.

Second, based on those priorities, nations must be proactive, designing and then implementing customized strategies and solutions.

Unquestionably, many types of challenges are under way and governments must respond in a more comprehensive manner than ever before.

In developing tailored responses, a new dimension of greatly enhanced collaboration is the ultimate capability governments need, as it will form the foundation of strategies necessary for coping with these drivers, the report says.

More connectedness and cooperation is needed than ever before: across agencies, across societies, across governments, and with more constituencies.