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Stats on Social Computing Technologies & Organisations looking for Vista Alternatives February 10, 2009

Posted by Glenn Irvine in Advocacy, Analysts, Blog, Commentary, Survey.
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In recent days there have been a few interesting stats about the common Social Computing technologies such as Facebook, My Space, LinkedIn, Flickr etc.

These include the following diagram that highlights use of these technologies by Gender and Age Group…

socialstats

And this recent Australian survey, which I find to be very enlightening…

os_choice

A recent article on Google’s GMail being poised to take over marketshare from Microsoft Hotmail was also interesting…

Regards,

Glenn Irvine
glenn.irvine@collaborativeview.com

Now on Twitter: http://www.twitter.com/glennirvine

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If Malcolm Turnbull is on Twitter… October 15, 2008

Posted by Glenn Irvine in Blog, Commentary, Futuring, Media.
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A news article today advised that Australian Federal Leader of the Opposition, Malcolm Turnbull has just joined twitter, and after I started following him on the service (noticing he was at Question Time in Parliament, having updated from there via the web), thought that if the Leader of the Opposition can get his head around some of these social technologies, what is stopping most of Corporate Australia’s Executives?

I appreciate the political imperative to be in touch with the younger demographic, and the political power of social computing, but even so, I feel too many of the Executives at the big end of town are ignorant of the value of these tools.

I strongly feel social computing has a potential to be an extremely disruptive technology, and many people will find that they have been left behind in time.

There needs to be more published case studies of the business benefits achieved by implementing Social Technology, unfortunately I feel that where there may be a great case-study, there is also competitive advantage, and it would be in the organisation’s best interest to keep the advantage to themselves.

I would be interested in any Case studies that demonstrate great business value from Social Computing initiatives. Feel free to drop me a line.

Regards,

Glenn Irvine
glenn.irvine@thelotusposition.net

Socialtext Launches 3.0 – Serious Social Computing Technology October 6, 2008

Posted by Glenn Irvine in Commentary, Competitive, Media, Review.
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Socialtext released 3.0 late last week, with 2 new product offerings (Dashboard & People).

Quite an impressive product lineup now.

In particular, I like the licensing models and appliance approach presented by Socialtext, and expect this will extend to the new offering.

I’m keen to see what will be offered with the additional products here. IBM could learn a thing or two from the licensing models offered by Socialtext. Appliances make the configuration issues easier to digest by the clients.

Regards,

Glenn Irvine
glenn.irvine@thelotusposition.net

IBM Launches Social Computing Think Tank at MIT September 18, 2008

Posted by Glenn Irvine in Blog, Media.
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In the news today in Australia is the Launch by IBM of a centre for research into Social Computing & Technologies at MIT called the Centre for Social Software.

Reseachers from around the Globe, including many of IBM’s Lotus Labs in Cambridge, Tokyo, Beijing, Haifa, San Jose & New York, will be able to do research there.

An element that will be drawn from the centre is the cultural context of social technologies.

Looks like an interesting Centre… I’ll be keen to see what comes out of the facility.

Regards,

Glenn Irvine
glenn.irvine@thelotusposition.net

Australian CIO Magazine Highlights IBM Social Computing August 20, 2008

Posted by Glenn Irvine in Blog, Commentary, Media.
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An article published in CIO Magazine this week looks at the Social Networking Technologies in use today and the Business benefit potentials.

IBM’s Bluepages experience and the resultant Lotus Connections Product are featured well in the article.

It’s great to see this level of profile for the actual business benefits of these technologies in a local magazine.

Well done to the IBM Marketing people… It’s nice to see this highlighted to this particular audience.

Regards,

Glenn Irvine
glenn.irvine@thelotusposition.net

IBM Alphaworks: Social Accessibility Project August 12, 2008

Posted by Glenn Irvine in Blog, Commentary, Review.
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I thought I would give the Alphaworks Project sited in the title of this entry a quick rap, as a great example of social computing paradigms being put to a very worthy business & social purpose.

The IBM Alphaworks “Social Accessibility Project” from the Labs in Tokyo is all about creating a collaborative environment that enhances the experience of disabled people to access all forms of Web content. Engaging Supporters (a bit like Wikipedia) to brainstorm and suggest improvements for websites for accessibility.

The following is an example of it’s use:

The following scenario is an example of a typical use:

  1. While surfing the Internet, a user of a screen reader reports a problem to the server by using a shortcut key command (after the screen reader extension has been installed).
  2. The server immediately sends the report to supporters.
  3. Interested supporters investigate the problem by using the browser extension.
  4. The supporters discuss solutions among themselves through Web applications on the server.
  5. The supporters create a set of metadata to solve the problem; they then submit it to the server.
  6. When the user visits the page again, the page is automatically fixed. Any screen reader user who installs the screen reader extension can access the accessible version of the page.
  7. If a user wants to comment on the metadata or suggest improvements, he can send measurements and comments to the server.
  8. Through the server, supporters discuss solutions and consider users’ comments; they refine metadata by using the browser extension.
  9. Supporters and users can check their points and ranking in the portal on the server.

I could see how elements of Public Sector organisations could use these methods and technologies to assist various Agencies with lifting the accessibility of their websites. Universities and corporates could certainly benefit as well.

Regards,

Glenn Irvine
glenn.irvine@thelotusposition.net

Social Computing Industry Happenings, SocialText & the Gartner View July 15, 2008

Posted by Glenn Irvine in Blog, Commentary, Media, Uncategorized.
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I was contemplating Mr Lepofsky’s move to SocialText, and started investigating the organisation, which led to a few discoveries.  First – There is an interesting initiative underway between IBM and SocialText to integrate the SocialText Workspace with the Lotus Connections Product.

I will be trying the 14 day trial of SocialText Workspace to better understand the synergies here.

On the page of SocialText’s website that described the collaboration with IBM, there is a reference to Gartner’s 2007 Magic Quadrant Report on Social Computing and Collaboration, which is a good read. Here’s the actual Magic Quadrant Diagram.

Gartner Magic Quadrant - 2007 Social Computing & Collaboration

Gartner Magic Quadrant - 2007 Social Computing & Collaboration

I also noticed an article in today’s ComputerWorld (online) about Social Networking titled “Enterprises the battleground for social networking” also an interesting read, with an interesting comment about how IBM employees have more registered users of LinkedIn than Connections. There is an obvious dynamic in that fact, but noteworthy anyway.

Regards,

Glenn Irvine
glenn.irvine@thelotusposition.net

The Value of Enterprise Social Computing July 1, 2008

Posted by Glenn Irvine in Media.
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If you ever felt you needed to justify to a C-Level Executive the value of Enterprise Social Computing, this article on LinkedIn achieving a US$1B valuation has to be it. That should be good enough to kick-start a serious investigation of Enterprise Social Computing capabilities like Lotus Connections.

Regards,

Glenn
glenn.irvine@thelotusposition.net

http://www.computerworld.com.au/index.php/id;2109382942;fp;;fpid;;pf;1

LinkedIn valued at $1 billion

LinkedIn has achieved a $1 billion valuation, according to its CEO.
Juan Carlos Perez (Marc Ferranti) 19/06/2008 13:05:14

LinkedIn, the social-networking site for career advancement and professional interactions, closed a funding round that values it at US$1 billion, something the company considers a validation to its particular approach to this market.

Unlike MySpace and Facebook, which focus on meeting and staying in touch with friends and sharing photos, videos and personal information, LinkedIn is designed for professional networking and job-related matters.

In that sense, LinkedIn has an “all business” feature set and look-and-feel that are drastically different from conventional social-networking sites, like MySpace, Facebook, Bebo and Hi5.

While often knocked by industry observers for being boring, LinkedIn has stayed true to its niche and currently has about 23 million members, a portion of which pay a fee for premium features. The site also sells advertising.

On Tuesday, Dan Nye, LinkedIn’s CEO, announced in a blog posting details of the funding round and valuation.

“LinkedIn has raised additional funding from our original investors and added another world-class investor to our team. Bain Capital Ventures joins our existing group of investors – Sequoia Capital, Greylock Partners, and Bessemer Ventures – and leads this round of investment at a total of US$53 million,” Nye wrote.

LinkedIn, which had previously raised US$27 million and has been profitable since 2006, is now valued at “slightly over US$1 billion,” according to Nye.

“This significant investment is indicative of the confidence shared by our investors in our business model and our long-term growth strategy,” he wrote.

Social-networking companies have attracted much attention and investment in recent years. News Corp. acquired MySpace for more than half a billion dollars in July 2005. Last year, Facebook’s valuation was estimated at US$15 billion. And AOL acquired Bebo this year for US$850 million.

However, questions remain about these sites’ ability to generate the type of revenue that their popularity and traffic should command. In May, News Corp. announced that Fox Interactive Media, MySpace’s unit, will fail to meet its revenue projections for this fiscal year by about 10 percent.

Meanwhile, Facebook’s attempts to leverage its users’ interactions on the site to sell more and better targeted advertising have met with mixed results. In particular, its Beacon program got the company into a strident privacy controversy and led top officials to acknowledge the program could have been better designed.

One of the biggest stumbling blocks for selling advertising on social-networking sites remains companies’ reluctance to promote their products in pages that are created by millions of individuals and that can feature content of an objectionable nature. Another problem: it seems that people aren’t primarily interested in paying attention to ads when they’re in social-networking sites.
It can be argued that these concerns may be lessened at a site like LinkedIn, due to its focus and to the type of interactions its users engage in.